FAQ's Sales

Select your question from the list. If your question is not listed, please contact us via the contact form or via info@myDutyroster.com.

mDr is a Software as a Service / Cloud solution.

Specific clients require to have mDr serviced from a Private Cloud or installed locally.

For more information contact our Sales team. They will assist you with any further questions.
Yes, the mDr Free version is really free up to six employees.

If you need service or support or have more than six employees you can always upgrade to the Flex or Full version, by going to Admin / License.
mDr is set up to support any language.

Currently English, French, German, Brazillian / Portuguese, Spanish and Dutch are available.
The Italian release is coming soon.

Interested in mDr for your language or for more information contact our Support team. They will assist you with any questions regarding your language.
Because of the flexible options, mDr can be set up for use in any branche. Currenly mDr is used in the following branches for planning and scheduling their workforce:
- (Health)Care
- Government and public services
- Hospitality
- Industry
- Recreation
- Retail
- Services
- Transportation
- Utilities

and more
mDr is a Software as a Service / Cloud solution.

No additional hardware or software is required.
Because of the flexible options, mDr can be set up for use in any type of organization. Currenly mDr is used in the following company types for planning and scheduling their workforce:
- 911 services;
- Airports
- Call centres; Customer support organizations; Helpdesk;
- Child care;
- Hospitals and care organizations;
- Medical specialists;
- Movies;
- Musea;
- Maintenance, field- and repairservices;
- Public services (Customs, Police, etc..);
- Retail, (shops and supermarkets);
- Recreation, (swimmingpools, amusementparks);
- Security;
- Staffing agencies;
- Taxi- and passenger transportation;
- Telemarketing;
- Transportation;
- Utility companies;

and many more
Increasing the number of employees can be done any time.
If you are administrator go to Admin / License.

Decreasing the number of employees can be done until one month before the end of your current subscription period.
If you have a monthly subscription it can be done every month.

To decrease your number of employees sent an email to support@mijndienstrooster.com
Your subscription notice period is one month.

To terminate your subscription please write or sent an email to support@myDutyroster.com.
Yes, the first month is free and without further obligations.

During your first month you can confirm your continued subscription any time by going to Admin / License.
Yes, integration is possible with most systems.
mDr provides standard options to export data including Time Worked into Excel work sheets. The Excel Worksheets can be imported in your HR / Payroll System.

If required, further integration can be provided thru customizations.

Contact us for more Information
The Flex version provides all basic functionality to create and maintain your schedule. Next to the basic functionality you can select a number of optional modules which fit your requirements and needs.

The Full version contains most modules and options (not included; invoicing, labour legislation and sms text-alerts).

It is depending on your requirements and needs which version fits best.

Also refer to List Prices
After registration and your free trial period, you decide whether you want to continue using mDr. Than you will automatically receive your invoices for the continued use of mDr (annual subscription).
If you prefer a monthly subscription you will receive your invoices monthly.

Invoices are payable within 14 days after invoice date.